Contact
One address, read by a person. Write about a charge, a key, a link that stopped working or a refund.
Please include
- The reference from your payment page or e-mail — it finds the order straight away.
- Or, if you do not have it, the date and the amount of the charge.
What we can help with
- A key that has not arrived, or has gone missing.
- A charge on your statement you do not recognise.
- A refund — see the refund policy for what qualifies.
- A payment link that expired or was already used.
What to ask the store instead
Questions about the software itself — what it does, what it works with, how to install it — go to the store you bought from. Keyhalt takes the payment and delivers the key, and does not make the products.
Postal address
registered postal address — to be supplied by the operator